Vinted Shoppers Share Frustration Over Size Modifications
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's garments failing to inform all users about the change.
Online Platforms Backlash
Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, which has left users frustrated.
Sizing System Updates
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.
